WHERE DOES Gartans DELIVER?
Due to COVID-19, shipments to the below countries have been prohibited. Unfortunately, we will have to stop our services and shipments temporarily. Once we have clearance to ship again, we will notify you immediately.
（COLOMBIA、CHILE、PHILIPPINES、ESTONIA、COSTA RICA、ARGENTINA、ESTONIA、REUNION ISLAND、MARTINIQUE、GUADELOUPE )
At Gartans, we value each and every single customer. Our top priority is making sure the items get delivered to our customers as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed.
As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.
A confirmation email will be sent to you once the order is authorized and verified.
Once the payment is verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
It normally takes 1-3 business days to process your order. Please note that holidays & weekends are not included.
It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.
If items are prepared in 24 hours in your order, then we can ship them in one day.
Shipment takes approximately 10 to 15 business days to reach destination countries.
United States Delivery Days: 10-15 business days
Canada Delivery Days: 10-15 business days
Australia Delivery Days: 10-15 business days
Other country Delivery Days: 14-20 business days
Once your order is shipped out, an email notification with an International e-packet tracking number will be sent to you.
Please note: Total Delivery Time = Processing Time + Shipping Time
Shipping fees are calculated based on the total purchase price, we offer free Postal Shipping over the US $30.
Order Price：$0.01–$29.99-Shipping Price：$5.99
Order Price：$30+ get Free Shipping
If you want to track your order, please click Track Order for information.
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.
Usually, it takes about 14-30 days in some countries, We do offer compensation if the shipping beyond the timeframe as stated on shipping policy
Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.